NeetoDesk Help Center
  • NeetoDesk
NeetoDesk Help Center
  • NeetoDesk

    • Adding new ticket
    • Understanding ticket statuses in NeetoDesk
    • Views show open tickets
    • Merge Tickets
    • Bulk Action on Tickets
    • Adding Ticket to Spam/Trash
    • When a ticket is marked as SPAM
    • What happens when a ticket is moved to the trash
    • Default SPAM filters for tickets created via emails
    • Choose what tickets the agent can access
    • Email Notifications
    • Ticket Subscribers
    • Rate-limiting incoming emails
    • Reopen closed tickets when customers respond
    • Customize reply salutation
    • Use a custom reply signature
    • How CC'ed emails work
    • Customize Categories, Statuses, and Priorities
    • Adding new team member
    • Editing details of an agent
    • Managing agent's availability
    • Managing team members
    • Managing team member role
    • Automation rules will skip the validation
    • Round robin ticket assignment
    • Load balanced ticket assignment
    • Ordering Automation Rules
    • Automation Rules will skip closed tickets
    • Send ticket updates to Slack
    • Mailboxes
    • Connect a Mailbox with Gmail/Microsoft Outlook
    • Automatic BCC email
    • Setting Up Email Forwarding Manually
    • Using "Reply-To" header for customer email
    • When a customer is marked as blocked
    • Footer for emails in ticket replies
    • Variable helpers
    • System fields
    • Reports summary
      • Customer Satisfaction Survey
      • How to Enable or Disable a Customer Satisfaction Survey
      • Imports : Bulk upload customer data
    • Custom views
    • Tasks Lists
    • Canned Responses
    • Business Hours
    • Ticket fields
    • Taxonomy
    • Adding a Group
    • Adding a Ticket tag
    • Adding Customer Tags to customer
    • Adding a Company to Customers
    • SLA Policies
    • Web forms
    • Approvals
    • Audit logs
    • Slack Integration
    • GitHub Integration
    • Zapier Integration
    • Linear Integration
    • NeetoPlanner Integration
    • How to uninstall any of the integrations
    • Callerdesk Integration
    • WhatsApp Integration
    • WhatsApp conversation-based pricing
    • Adding an individual IP to allowed IP range
    • Creating webhooks
    • Securing Webhook Requests
    • Managing webhook deliveries
    • Rate limits to prevent spam
    • Private Notes
    • Collision detection
    • Ticket activity log
    • Reports and anlaytics
    • Knowledge base article
    • Why don't customers receive ticket numbers in the email subjects?
    • Custom domain
    • Cloudflare Subdomain setup
    • Namecheap Subdomain setup
    • Hostinger subdomain setup
    • DigitalOcean subdomain setup
    • GoDaddy subdomain setup
    • Squarespace subdomain setup
    • Wix subdomain setup
    • Porkbun subdomain setup
    • Network Solutions subdomain setup
    • AWS Route 53 subdomain setup
    • Cloudflare root domain setup
    • Namecheap root domain setup
    • Hostinger root domain setup
    • DigitalOcean root domain setup
    • GoDaddy root domain setup
    • Squarespace root domain setup
    • Wix root domain setup
    • Porkbun root domain setup
    • Network Solutions root domain setup
    • AWS Route 53 root domain setup
    • Auto-assign groups by support email
    • Changing time zone
    • Changing favicon
    • Changing subdomain
    • Deleting workspace
    • Adding another workspace
    • Enabling products
    • Changing email address
    • Changing workspace name
    • API Keys
    • API Documentation
NeetoKB Made with NeetoKB
    • Adding new ticket
    • Understanding ticket statuses in NeetoDesk
    • Views show open tickets
    • Merge Tickets
    • Bulk Action on Tickets
    • Adding Ticket to Spam/Trash
    • When a ticket is marked as SPAM
    • What happens when a ticket is moved to the trash
    • Default SPAM filters for tickets created via emails
    • Choose what tickets the agent can access
    • Email Notifications
    • Ticket Subscribers
    • Rate-limiting incoming emails
    • Reopen closed tickets when customers respond
    • Customize reply salutation
    • Use a custom reply signature
    • How CC'ed emails work
    • Customize Categories, Statuses, and Priorities
    • Adding new team member
    • Editing details of an agent
    • Managing agent's availability
    • Managing team members
    • Managing team member role
    • Automation rules will skip the validation
    • Round robin ticket assignment
    • Load balanced ticket assignment
    • Ordering Automation Rules
    • Automation Rules will skip closed tickets
    • Send ticket updates to Slack
    • Mailboxes
    • Connect a Mailbox with Gmail/Microsoft Outlook
    • Automatic BCC email
    • Setting Up Email Forwarding Manually
    • Using "Reply-To" header for customer email
    • When a customer is marked as blocked
    • Footer for emails in ticket replies
    • Variable helpers
    • System fields
    • Reports summary
      • Customer Satisfaction Survey
      • How to Enable or Disable a Customer Satisfaction Survey
      • Imports : Bulk upload customer data
    • Custom views
    • Tasks Lists
    • Canned Responses
    • Business Hours
    • Ticket fields
    • Taxonomy
    • Adding a Group
    • Adding a Ticket tag
    • Adding Customer Tags to customer
    • Adding a Company to Customers
    • SLA Policies
    • Web forms
    • Approvals
    • Audit logs
    • Slack Integration
    • GitHub Integration
    • Zapier Integration
    • Linear Integration
    • NeetoPlanner Integration
    • How to uninstall any of the integrations
    • Callerdesk Integration
    • WhatsApp Integration
    • WhatsApp conversation-based pricing
    • Adding an individual IP to allowed IP range
    • Creating webhooks
    • Securing Webhook Requests
    • Managing webhook deliveries
    • Rate limits to prevent spam
    • Private Notes
    • Collision detection
    • Ticket activity log
    • Reports and anlaytics
    • Knowledge base article
    • Why don't customers receive ticket numbers in the email subjects?
    • Custom domain
    • Cloudflare Subdomain setup
    • Namecheap Subdomain setup
    • Hostinger subdomain setup
    • DigitalOcean subdomain setup
    • GoDaddy subdomain setup
    • Squarespace subdomain setup
    • Wix subdomain setup
    • Porkbun subdomain setup
    • Network Solutions subdomain setup
    • AWS Route 53 subdomain setup
    • Cloudflare root domain setup
    • Namecheap root domain setup
    • Hostinger root domain setup
    • DigitalOcean root domain setup
    • GoDaddy root domain setup
    • Squarespace root domain setup
    • Wix root domain setup
    • Porkbun root domain setup
    • Network Solutions root domain setup
    • AWS Route 53 root domain setup
    • Auto-assign groups by support email
    • Changing time zone
    • Changing favicon
    • Changing subdomain
    • Deleting workspace
    • Adding another workspace
    • Enabling products
    • Changing email address
    • Changing workspace name
    • API Keys
    • API Documentation
NeetoKB Made with NeetoKB
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Workspace

Changing favicon Changing subdomain Deleting workspace Adding another workspace Enabling products Changing email address Changing workspace name
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