The NeetoDesk x Callerdesk integration needs to be setup in both the sides. Use the following process step by step to do the integration.
Integrate in NeetoDesk
Go to Admin Panel > Integrations > Callerdesk
Click on Connect Callerdesk
Enter API key from Callerdesk dashboard (Check Tip 1 below)
Integrate in Callerdesk
Go to API & Integration > 3rd Party Integration
Find NeetoDesk
Click on Connect
Enter your Subdomain and API Key (Check Tip 2 below)
Tips
1. How to generate API Key in Callerdesk
Go to API & Integration > API Keys
Click on Create Key button
A modal will be shown, click Create
Copy the generated API Key
2. How to generate API Key in NeetoDesk
Go to NeetoDesk
Go to Admin panel > General > API Keys
Click on Add API Key button
Give a friendly label as "Callerdesk"
Save
Copy the generated API Key