Get ticket details

The following API can be used to get the details of a specific ticket.

Path

GET - https://<subdomain>.neetodesk.com/api/v1/public/tickets/<ticket_id>

Headers

X-Api-Key (required): Contains a neetoDesk API Key.

Example

Request

curl --request GET \
  --url 'https://<subdomain>.neetodesk.com/api/v1/public/tickets/56e11f80-ff33-4d5c-9855-539c39246570' \
  --header 'X-Api-Key: <API_KEY>'

Response

{
	"ticket": {
		"number": 40,
    "subject": "How to resolve the pending payments",
		"description": "I need your help in resolving the pending payments.",
		"priority": "low",
		"status": "new",
		"category": "Incident"
	}
}