Get ticket details

The following API can be used to get the ticket details.

Path

GET - https://<subdomain>.neetodesk.com/api/v1/public/tickets/[TICKET_NUMBER]

Headers

X-Api-Key (required): Contains a NeetoDesk API Key.

Example

Request

curl --request GET \
  --url 'https://<subdomain>.neetodesk.com/api/v1/public/tickets/104' \
  --header 'Content-Type: application/json' \
  --header 'X-Api-Key: kWErpLb6Bmn9YY89KaUXfsZnaPtxMr1b3FvBKASyftxWdn66' \

Response

{
  "ticket": {
    "id": "d21791e0-6074-435e-ab74-6d50bfd0c0e6",
    "number": 104,
    "subject": "How to resolve the pending invoices",
    "description": "<p>I need your help in resolving the pending Invoices</p>",
    "priority": "urgent",
    "status": "closed",
    "category": null
  }
}