NeetoDesk’s Google Sheets integration allows you to sync your ticket data in real-time for reporting and advanced analysis.
Please note: You may rename the sheet, but don’t add new columns or extra data directly in the integrated Google Sheet, as the system may rebuild it and remove your changes. If you want to add your own data or make modifications, we suggest using Google’s IMPORTRANGE function to pull the data into another sheet, and then apply your changes there and not in the integrated sheet.
Modifying the data or adding new columns may disrupt the integration process and cause issues with syncing.
Integrating Google sheets
Go to the Admin Panel.
In the Integrations section, click on Google Sheets.
Now, click on Connect Google Sheets.
Click Connect Google Sheets and choose the Google account you wish to use.
NeetoDesk will automatically generate a new spreadsheet in your Google Drive.
Once connected, click Manage Google Sheets.
Select the specific ticket fields you want to sync.
Click Save fields.
Your ticket data will now begin syncing to the Google Sheet automatically.
