There are several keyboard shortcuts you can use to navigate neetoDesk Support and manage tickets. The keyboard shortcuts that are available in neetoDesk allow you to quickly navigate the elements within neetoDesk and perform common actions and tasks. You can open a list of shortcuts by pressing shift +?
.
Go to
Settings > Keyboard Shortcuts
.Click on
Keyboard Shortcuts
.On
Keyboard Shortcuts
page, enableShow Keyboard Shortcut Icon
.A list of all the shortcut keys should be displayed on that page.
Verify keyboard shortcuts modal on tickets list view page
Click on
Tickets
in the navbar.Press
shift +?
, it should open the keyboard shortcut modal.Press
Escape
to exit the modal.
Verify keyboard shortcuts modal on the tickets detail page
Click on
Tickets
in the navbar.Press
shift +?
, it should open the keyboard shortcut modal with all the existing shortcut keys.Press
Escape
to exit the modal.